Return Policy

At RK TECH, we want you to be completely satisfied with your purchase. If you are not satisfied with your mobile solution or service, you may return it within 30 days of purchase for a full refund or exchange.

Eligibility for Returns

To be eligible for a return, your item must:

• Be in its original condition and packaging
• Include all accessories and documentation
• Be returned within 30 days of purchase
• Have a valid proof of purchase

Non-Returnable Items

The following items cannot be returned:

• Items that have been used or damaged
• Items without original packaging
• Custom or personalized orders
• Items returned after 30 days

Refund Process

Once we receive your returned item and inspect it, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5-7 business days and credited to your original method of payment.

Exchange Policy

If you would like to exchange your item for a different product, please contact our support team. Exchanges are subject to product availability and may incur additional charges if the exchange item is of higher value.

Return Shipping

Customers are responsible for return shipping costs unless the item was defective or damaged upon arrival. We recommend using a trackable shipping service for your protection. We cannot guarantee that we will receive your returned item.

Contact Us for Returns

To initiate a return or for any questions about our return policy, please contact us:

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or full refund at no cost to you.